Refund Policy

Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.

I. REFUND POLICY

Refund shall be applicable:

  • Design Services – refund not available after 3 days of purchase.
  • Management Services – refund based on agreement.
  • Branding Services – refund based on agreement.
  • If we unable to provide the services.

However, in a determination to accomplish customer satisfaction, the Customer can contact us through our email: support@mozillio.com. We will respond within 3 (Three) business days.

We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

We take our customer’s feedback very seriously and use it to constantly improve our products and quality of service.

II. METHODS OF PAYMENT AND REFUND?

We will refund your amount to the original payment method, once it has been processed.

III. REFUND CYCLE

The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.